Returns & Exchanges
At Blatt Billiards, we stand behind the craftsmanship of our heirloom-quality game room furniture and offer a comprehensive return process for eligible accessories and non-custom items. Due to the bespoke nature of our handcrafted pool tables, specific terms apply to custom builds and professional installations.
Return Process
- 1.Initiate Your Request
Contact our showroom or customer service team within 14 days of delivery to request a Return Merchandise Authorization (RMA) number.
- 2.Prepare the Item
Ensure the product is in its original, unused condition and securely packaged in all original Blatt Billiards crating or boxes.
- 3.Arrange Logistics
For small accessories, use your preferred carrier; for large furniture or pool tables, our team will coordinate professional disassembly and freight pickup.
- 4.Inspection and Refund
Once our master craftsmen inspect the returned item for integrity, a refund will be issued to your original payment method, minus applicable restocking or shipping fees.